Send PayPal & Venmo payments

sending payments in roster via paypal and venmo is a seamless way to ensure your ambassadors are paid for their referral rewards this guide walks you through the process step by step, including tips for avoiding common errors and managing payment batches video walkthrough step by step instructions navigate to unsent payments log in to your roster account click on referral rewards in the left navigation menu select the unsent payments tab to view ambassadors with approved rewards ready for payment filter and select payees apply filters to narrow down the list see view unsent payments docid\ a jzyn0inbjzhlgnz7sjf for tips on filtering this page select the ambassadors you want to pay by checking their names from the list send payments via paypal and venmo click the actions dropdown and choose send paypal and venmo payments review the dialog that appears, showing number of ambassadors being paid total rewards and amount to be sent (optional) enter a custom message to include with the paypal email notification enter your payment password (set during paypal integration setup) if you forget your password, click forgot password to disconnect and reconnect your paypal integration click send to process the payments view and manage payment batches after sending payments, choose view the list of payments to review the batch on the sent payments tab, filter by the batch to view all payments grouped together each batch ensures no overlap of rewards between multiple payment submissions export the batch as a csv file for accounting or reporting purposes if needed monitor payment statuses payment statuses are updated in real time processing payment is being processed by paypal or venmo paid payment has been completed refresh the page periodically to check the status updates note venmo payments may take slightly longer to process than paypal payments common issue insufficient funds ensure your paypal balance has sufficient funds for both total payment amount associated paypal fees (refer to paypal’s fee table https //www paypal com ) if an insufficient funds error occurs add funds to your paypal account retry the payment batch once the balance is updated resources troubleshot paypal issues docid\ y2nksce6rvee8bccw8eyq returned paypal payments docid\ h64poywre4ahodgvf0hgk paypal payment statuses docid 3st6lhduazkv2vollo ao payment faqs docid\ q4iu9c4xkim lgseta5di need help? for troubleshooting paypal or venmo payment issues, refer to our paypal troubleshooting guide contact our support team at support\@getroster com mailto\ support\@getroster com for further assistance