REFERRALS
Referral rewards guide
Set up referral commissions
6 min
in this article, we’ll guide you through enabling referral commissions for your ambassador programs in roster, ensuring you can reward ambassadors effectively for driving sales follow the step by step instructions below to set up referral commissions and verify their functionality video walkthrough step by step instructions step 1 navigate to program settings go to the programs section in roster click on the settings for the program where you want to enable referral commissions step 2 open referral rewards settings in the program settings, click on the referrals tab scroll down to the referral rewards section if this is your first time setting up referral commissions, click set up referral commissions otherwise, click edit step 3 configure referral commission settings choose the type of commission percentage of sale enter the percentage (e g , 20%) this is calculated on the order subtotal (before taxes and shipping but after discounts) fixed amount enter a fixed dollar amount to reward per referral tiers set up tiered rewards see set up referral tiers docid\ y37bwdksic0cwbr8omfzw for more details select the approval method manual you manually approve each commission automatic commissions are approved automatically after a specified period enable or disable recurring rewards see recurring order tracking guide docid\ zeuo dm8fic3mnyf6cxvs for more details choose the payment methods for payouts (e g , paypal, venmo) set the status field to enable to activate referral commissions click save step 4 test referral commissions navigate to your contacts list and locate an ambassador in the program for which referral commissions were just enabled open their profile and go to the discounts and links section copy their referral link and paste it into a new browser tab complete a test purchase on your store step 5 verify attribution and commission return to the roster portal and go to reports > all orders locate the test order and verify the order is attributed to the correct ambassador the attribution method is listed as referral link the correct commission amount is calculated and displayed in the referral rewards section review the commission details by clicking view details for debugging or troubleshooting if necessary approve or reject the commission as part of your workflow next steps set up referral points docid 940q19zhlhcbqih5mehin set up referral tiers docid\ y37bwdksic0cwbr8omfzw set up recurring order tracking docid\ gph kletzgznttz ewrw referral reward faqs docid\ mhhhhvg95nmucimgxftrg need help? if you have any questions or encounter issues, reach out to our support team at cs\@getroster com mailto\ cs\@getroster com we’re here to assist you!