Referral rewards guide

Ambassadors can be rewarded for their referrals in several ways, each configurable at the program level, giving brands fine-grain control over each programs incentive structure. This guide will walk you through the core concepts and features in Roster that your brand will use to ensure your ambassadors feel rewarded for their efforts.

Monetary rewards based on a percentage of sales or a fixed amount per order. Commissions can be paid directly out of Roster using the PayPal/Venmo integration or brands use Roster's manual payment process to pay using their existing payment platfomr.

Learn more: Set up referral commissions

Point rewards are also based on a percentage of sale or fixed amount per order, but instead of being sent as payments, points are used to unlock milestones which reward ambassadors with product, swag, discounts, store credit, or virtually anything the brand wishes.

Learn more: Set up referral points

Supercharge your referral rewards by offering increased reward amounts, either dynamically with referral tiers, or with fixed amounts using referral overrides.

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Easily manage the rewards that come in with automatic approval rules, manually approve or reject rewards, and filter to find specific rewards that need a closer inspection.

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Be sure to check out the Referral reward FAQs for a list of the most commonly asked questions from brands getting started with referral rewards in Roster.