View upcoming automated payments batch
This article explains how to view and monitor the upcoming automated payment batch, including who will be paid, projected amounts, payment readiness, and the Automated Payment Schedule drawer.
Accessing the Automated Payments Tab
- Go to Payments in the left navigation
- Click the Unsent Payments tab
- Select the Automated tab
This tab shows all ambassadors who are eligible for the next automated payment batch.
What You'll See
Ambassador List
The Automated tab displays ambassadors enrolled in automated payment programs with approved, unpaid commissions. For each ambassador, you can see:
- Name and contact information
- Total amount owed (sum of all unpaid approved commissions)
- Number of rewards included
- Program associated with the commissions
- Payment readiness — whether the ambassador has set up their wallet
Stats Bar
At the top of the list, a summary bar shows:
- Total payees — number of ambassadors who will be paid
- Total owed — sum of all payments in this batch
Minimum Payment Amount Exclusions
If you've configured a Getting started with automated paymentsminimum payment amount, ambassadors below the minimum are hidden from this tab entirely. The payee count and total owed reflect only ambassadors who meet or exceed the minimum.
After the batch has been pre-calculated, a blue info callout appears:
This callout only appears after pre-calculation runs (roughly 18 business days before payment). Before that point, below-minimum ambassadors are still filtered out of the tab, but no count is shown.
Filtering the List
Use filters to focus on specific ambassadors:
- Enrolled program — Filter by specific programs enrolled in automated payments
- Payment readiness — Filter by "Ready" (wallet set up) or "Setup Required" (no wallet)
- Contact tags — Filter by ambassador tags or segments
Payment Readiness
Each ambassador has a payment readiness status:
Status | Meaning |
|---|---|
Ready | Ambassador has set up their Dots payment wallet and will receive the payment |
Setup Required | Ambassador hasn't configured their wallet yet and will be skipped |
Tip: Filter by "Setup Required" as the payment date approaches to identify ambassadors who need reminders.
Sending Manual Reminders
You can manually send wallet setup emails or payment-ready emails to ambassadors:
- Select ambassadors using the checkboxes
- Click Actions
- Choose Send Payment Info Request to send wallet setup reminders
These manual sends are in addition to the automatic reminder schedule (26, 20, 14, 8, 3 days before payment).
Automated Payment Schedule Drawer
For a detailed view of the upcoming batch, click More Details to open the Automated Payment Schedule drawer.
Upcoming Payment Section
The drawer shows:
- Payment date — The date payments will be sent (first Tuesday of the month)
- Commission cutoff — The last date commissions are included
- Enrolled programs — Which programs are part of this batch
- Total payees — Number of ambassadors who will be paid, with breakdown:
- "(X below minimum)" if a minimum payment amount is configured
- "Y ambassadors without wallet setup" shown separately
- Total payment amount — Projected sum of all payments
- ACH transfer status — Current status of the funding transfer (Scheduled, Processing, Completed, Failed, Skipped)
- ACH transfer amount — Amount being pulled from your bank account
- Pre-transfer wallet balance — What was in your wallet before the ACH transfer
- Current wallet balance — What's in your wallet now
Previous Payment Section
Below the upcoming payment, the drawer also shows details from the most recent completed batch:
- Payment date and amounts
- Number of ambassadors paid
- ACH transfer details
- If the previous batch had a minimum payment amount, the excluded count is shown
Projected vs. Actual Amounts
The amounts shown in the drawer are projections until the batch actually runs:
- Before pre-calculation: Estimates based on current commission data
- After pre-calculation: More accurate projections that account for the minimum payment amount and wallet setup status
- After payment: Final actual amounts
The drawer uses a skeleton loading state while data loads, rather than showing $0 placeholders.
Batch Processing Banner
While a payment batch is actively processing, a blue banner appears on the Automated Payments tab:
This replaces the normal ambassador list during processing. Once complete, the page updates to show the results.
What's Not on This Tab
- Below-minimum ambassadors — Hidden from the tab entirely (they remain classified as automated-payment ambassadors and do NOT appear on the Manual tab)
- Ambassadors with $0 or negative balances — Excluded from payment batches
- Ambassadors in unenrolled programs — Not shown on the Automated tab
Related Articles
- View sent automated payment batchesView Sent Automated Payment Batches
- Prepare for ACH funding transferPrepare for ACH Funding Transfer
- Understand automated payment timelinesUnderstand Automated Payment Timelines
- Enroll programs into automated paymentsEnroll Programs into Automated Payments
