Different milestone completion behaviors
3 min
When configuring milestone completion behaviors within Roster, you have several options to determine what happens once an ambassador completes a milestone series. These options provide flexibility on how you would like your ambassador program to progress after reaching the final milestone. Below is an overview of the available milestone completion behaviors you can choose from.
Step-by-step instructions
Edit the milestone series
- Navigate to your milestone series in the Roster dashboard.
- Click the big black button located at the top-right corner of the screen to enter the edit mode.
- While editing, note that certain items cannot be modified if the milestone series is already live. However, you can adjust the completion behavior.
Choose a completion behavior
- Under Participation completion behavior, select one of the following options:
- Remain at the final milestone: Ambassadors continue to earn points without additional rewards once they reach the final milestone. This option is useful if you are unsure about subsequent steps.
- Repeat the milestone series: Ambassadors restart the series and earn points again. You can set it to unlimited repeats or specify a number of repeats.
- Advance to another program: Ambassadors transition into a new program once they reach the final milestone. Ensure the new program is set up and the relevant emails are configured under Program settings > Recruitment.
- Apply the desired option and click Save.
Verify participant settings
- Go to your list of participants to view progression options.
- Check indicators next to the current milestone to understand the number of available repeats (if applicable).
Need help?
If you need any additional assistance with with your Roster account, feel free to contact our support team at [email protected]. We're here to help!
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