Action FAQs

what are actions in roster? think of actions as bite sized campaigns just a single requirement that ambassadors complete to earn points these tasks can include activities such as posting on social media, leaving reviews, or following the brand's social accounts actions are program wide; thus, all ambassadors within a program can participate how can i create an action in roster? to create an action in roster, select the actions tab and click on the new action button you can choose from various templates, customize titles, descriptions, and configure settings such as post type and hashtags for tracking actions can also be set as recurring events can i manually approve submissions before ambassadors are given credit for a requirement? yep! you can indicate if an action's submissions will be automatically approved or will require manual approval when manual approval is selected, you can also whitelist ambassadors based on tags whose submissions will be automatically approved, such as those from ambassadors who have consistently demonstrated high quality work how do i manage submissions for actions? action submissions are managed under the actions tab where you can review, approve, or reject submissions you have options to provide feedback, download media, and use filters to efficiently manage large volumes of submissions how are points awarded for completing actions? points are the only reward offered for completing actions in roster these are automatically awarded once an ambassador's action submission is approved actions are a great complement to milestone series how can i track the performance of actions? you can track the performance of actions using the action dashboard, which provides summaries of participation levels, days active, and points earned this dashboard helps brands monitor how their actions are performing across their program can actions be customized for specific tasks or themes? yes, roster offers various types of actions such as social posts, product reviews, and engagement tasks like liking or commenting each can be tailored to fit seasonal themes, brand promotions, or strategic initiatives to maximize ambassador participation can an action that has completed/ended be reactivated? no, actions that have completed/ended cannot be reactivated reach out to customer support if this is an urgent need otherwise, we recommended starting a new action, either by duplicating the previous action or from an action template for additional support on setting up and managing actions, please contact mailto\ support\@getroster com