Shopify FAQs

how do i connect my shopify store to roster? to connect your shopify store, log into your roster account and navigate to integrations under your account settings click on shopify , then the connect button, and enter your shopify subdomain follow the authorization process in shopify to complete the connection what permissions are required for integrating shopify with roster? you need to be a full admin in shopify to connect your store to roster since this role allows you to grant all necessary permissions for managing discount codes, order tracking, and other features can i connect more than one shopify store to my roster account? no, as of now, you cannot connect more than one shopify store to a single roster account how can i manage and configure the shopify integration settings? after connecting shopify, click configure to review or modify permissions to disconnect, click the disconnect button, which will stop features like discount code management what features does the shopify integration provide? roster's shopify integration streamlines discount code management, link click tracking, referral tracking, automated product rewards, customer tagging it allows for the seamless management of ambassador programs by making relevant shopify data accessible in roster can roster import existing discount codes from shopify? yes, existing discount codes can be imported in roster, you can re import shopify discount codes if they have been deleted or need syncing how does roster handle shopify tags and metafields? roster allows tagging shopify customers who are part of your ambassador program these tags facilitate customer segmentation and improve tracking of ambassador originated orders within shopify what should i do if an order tracking script doesn’t load correctly? ensure the order tracking pixel is correctly installed in the shopify order confirmation page's html check browser tracker blockers or misconfigurations that might prevent the script from loading for further assistance, please contact our support team at mailto\ support\@getroster com