Klaviyo FAQs

how do i connect my klaviyo account to roster? to connect klaviyo to roster, log in to your roster account, navigate to integrations , and select klaviyo click connect and enter the required private api key from your klaviyo account make sure you choose full key access when creating your api key what features does the klaviyo integration provide? the klaviyo integration allows you to sync all your ambassadors from roster into klaviyo, enabling you to send personalized emails or texts directly it also facilitates automation of workflows such as triggering events in klaviyo based on ambassador activity within roster how does roster automate triggers for klaviyo flows? roster can automatically trigger events like adding ambassadors to programs, inviting them to campaigns, or when milestones are unlocked these events can be used to create flows in klaviyo, automating email and sms notifications how can i manage email and sms consent settings in roster for klaviyo? roster utilizes klaviyo’s api to manage contact consent for receiving emails and/or sms it's crucial to set whether you want single or double opt in consent ensure that you adhere to applicable legal standards when configuring these settings what should i do to verify the sync with klaviyo? after the integration, verify that your ambassadors' profiles in klaviyo are updated with roster specific properties like program key and referral link you can also create and manage segments in klaviyo using these properties for targeted communication how can i troubleshoot issues with the klaviyo integration? for troubleshooting, ensure your api key is valid and check if the tracking and sync operations are correctly set up review klaviyo profiles and segments for proper integration markers and ensure all necessary permissions are granted within klaviyo need help? if you require further assistance with the klaviyo integration, please contact our support team at mailto\ support\@getroster com