Klaviyo email & SMS consent

in order to send emails and/or texts to your contacts (or profiles as klaviyo refers to them) from your klaviyo account, the contact needs to have provided consent there are multiple ways a klaviyo profile can be subscribed to consent subscriptions can be created via klaviyo’s api, sign up forms, native or third party integrations, a manual csv import, and more roster’s integration with klaviyo uses their api to allow brands to subscribe their profiles to receive email and/or sms by using this integration feature, roster assumes you have obtained legal opt in consent from your contacts this information is not legal advice roster recommends that you consult with your legal counsel to make sure that you comply with applicable laws in connection with your marketing activities steps to enable email / sms consent this article assumes you have already followed the steps to create a klaviyo api to use in roster if not, be sure to read the article connect klaviyo to roster docid\ cgez6fpza0jf axaeciu3 before proceeding select single or double opt in consent open your klaviyo api settings to select either double or single opt in roster uses klaviyo's api to subscribe users to email and/or sms consent klaviyo let's you decide if you want your contacts to provide single or double opt in consent when they are subscribed through the api select opt in settings in roster open the klaviyo integration in roster and select the opt in settings upon clicking save, if either of the opt in consent checkboxes are checked, roster will use the klaviyo api to subscribe all contacts in all of your programs based on yoru settings contacts may need to double opt in if you selected double opt in in your klaviyo account settings, then any contacts that roster subcribed via the klaviyo api whose klaviyo profiles haven't already fully opted in will receive an email and/or sms sent from klaviyo prompting them to consent to receiving emails and/or sms from your brand if yo unselected single opt in in your klaviyo account settings, then any contacts that roster subscribed via the klaviyo api will immediately be set as opted in and will not receive an email and/or sms from klaviyo promting for an additional opt in as shown below, klaviyo clearly displays whether or not a profile has provided consent klaviyo is an amazing email marketing platform, but getting integrations to work as expected can sometimes feel overhwhelming don't hestiate to reach out to support\@getroster com with any questions you might have