Reward FAQs

what types of rewards are available in roster? roster provides various reward types, including points, discount codes, automated product rewards, manual product rewards, and custom rewards these diverse options allow brands to incentivize ambassadors effectively, promoting engagement and loyalty how do automated product rewards work? automated product rewards simplify the process by automatically generating product orders in your shopify store for ambassadors when ambassadors qualify, they can select products directly from the ambassador portal, and roster creates the orders seamlessly in shopify can i create a shoppable product reward for campaigns and milestones? yes, you can create a shoppable product reward that allows ambassadors to redeem a set dollar value or specific products from your shopify store this setup gives ambassadors the flexibility to choose from a curated collection while maintaining brand control what are manual product and custom rewards? manual product rewards and custom rewards offer flexibility by requiring brands to define and fulfill rewards manually, unlike automated options roster ensures transparency and tracking, so ambassadors know which rewards they are due how can i manage and fulfill rewards in roster? navigate to the rewards tab to view all rewards, search by ambassador or reward, and filter by reward type or fulfillment status select rewards needing action and mark them as fulfilled or not fulfilled as appropriate for further assistance with rewards, please contact our support team at support\@getroster com mailto\ support\@getroster com