Campaign FAQs

what are campaigns in roster? campaigns in roster are targeted initiatives that enable brands to engage ambassadors in various activities, such as product launches, sales events, brand awareness pushes, etc these campaigns allow for a high degree of customization in both requirements (instagram posts, tiktok posts, video uploads, etc) and rewards(points, discount codes, products, and custom rewards ) how can i create a campaign in roster? to create a campaign, navigate to the campaigns section in your roster account and click the new campaign button you can choose either a pre built template or design your campaign from scratch, allowing for complete customization to fit your campaign goals can i manually approve submissions before ambassadors are given credit for a requirement? yep! for each campaign requirement, you can indicate if submissions will be automatically approved or will require manual approval when manual approval is selected, you can also whitelist ambassadors based on tags whose submissions will be automatically approved, such as those from ambassadors who have consistently demonstrated high quality work how do i manage campaign submissions? manage your campaign submissions from the campaign dashboard by clicking the submissions tab there you can review, approve, or reject submissions to ensure all content meets your brand's standards what options are available for campaign rewards? you can choose from a variety of reward types in roster, including points, discount codes, automated and manual product rewards, as well as custom rewards each type can be customized to fit the campaign requirements and incentivize ambassador participation furthermore, you can also choose whether rewards are earned upon joining the campaign or upon completing the campaign, or a mixture of each how do i manage and track campaign performance? each campaign has a campaign overview where the performance can be tracked and measured you can drill down into the lists of submissions, participants, and rewards additionally, there is a comprehensive campaign performance dashboard, which provides an overview of your brand's campaign's progress, showing metrics like participation rate and completion rate this feature allows you to analyze how campaigns are performing overall how can i publish a future dated campaign? yes, you can set the publish date and the start date independently, allowing for a campaign to be published in advance of the start date this gives ambassadors time to plan for the campaign without letting them actually join until the start date arrives for further assistance with campaigns, please contact our support team at mailto\ support\@getroster com