Brand info settings

managing your brand settings in roster is crucial for streamlining your ambassador program and ensuring that your brand's information, such as name, logo, and currency, is accurately reflected across roster's platform this guide will walk you through the available settings under the brand info tab, detailing how to access them and the significance of each setting video walkthrough video transcript this is a transcript from the loom video walkthrough \[00 00] hey there, this is jeff at roster in this video, i'm going to walk you through some of the brand settings that you have available to you as the brand for your roster account \[00 08] so to get to your brand settings, we're going to click on your logo down here and the name of your brand, the brand name \[00 13] so in this case, i'm going to click on bell nutrition, and then in the little flyout menu, click on brand settings and when the brand settings page opens up, you'll notice some information \[00 23] we're going to be focusing on just on this brand info tab for this video so you're going to see your brand name \[00 28] that's used in a few places when ambassadors log into the ambassador portal, they'll see your brand name and then in the email footer, you have the option of putting in a tag, a little email token, which would have your brand name \[00 43] and the same goes for your brand logo that's going to be also displayed in the brand portal logo when somebody logs in as, as an ambassador, as well, you can put that in your email footers \[00 54] well, anywhere in your email, but it's meant to go in your footers so that's what the brand name and brand logo are for \[00 59] the social reach calculation, we recently switched all accounts over to the enhanced social reach so we're just basically keeping this setting visible for a period of time \[01 10] so when you watch this, it might not even be here that's just to let you know that the social reach is calculated based on the actual reach data we get from social networks, if provided by them \[01 20] and if it's not provided, then roster uses a formula to come up with a proxy or an estimated, estimated social reach \[01 28] brand currency is something that is also not editable right here if you need to change your brand currency to anything other than the default, which is united states dollar, then you can just reach out to support and we can work with you on that \[01 44] there's a number of things that we need to help do on that if you need to make a switch, but it's no problem at all \[01 49] um, and then lastly, the brand handle, this is also read only, and this displays what your brand's handle currently is \[01 58] in this case, it's bell nutrition and the brand handle is used in two distinct places it's used in, um, ambassador's referral links if you're using our smart links feature, and it's used in magic links when the ambassadors are given a link to log into their account \[02 14] so let me just show you real quickly what these two, um, what your brand handle looks like in context so, i'm going to come over to an ambassador's profile, and this ambassador's profile, this ambassador is in a program that has smart links enabled \[02 28] so you can see here, her referral link is roster co slash bellnutrition this is the brand handle right here so this is where your brand name shows up in your ambassador's referral links and then this last part, ellen, is so that's how a, a smart link, a referral link that's using smart links will \[02 53] appear with the brand handle and then let's go ahead and log in as this ambassador uhm, so when she logs in, she would see that referral link right there, and you can see that brand handle is, is right there front and center in those links \[03 08] okay, and then secondly, eh, the, uh, brand handle will show up in ambassador's magic links, so i'm going to come to the timeline because i sent this ambassador an email with their magic link, so i could show you here \[03 21] so here is the magic link, and this is a url that is roster link slash, and then the brand handle, and then their magic link code, and this will uniquely identify which ambassador's magic link this is, and it will log them into the ambassador portal without needing a username and password \[03 42] so these are intended to be only for the ambassador, they never would want to share this publicly that's why it's got a different domain here, and it doesn't have any identifiable information that it's them \[03 55] so you definitely don't want to share that this email also highlights the brand of the name, uh, oops, brand name showing up in the footer as well as the brand logo \[04 06] so, oh, and i wanted to show you the logo that the ambassadors will see this is a little bit, uhm, uh, looks like the alignment's slightly off in this preview, but when they actually log in themselves the alignment's not off \[04 20] but this is where they'll see your logo, and then if the ambassador has access to multiple brands, they would be able to open up this brand switcher dropdown and switch between all of their brands, which is also where it would show your name as the brand, so \[04 36] okay, so that basically covers it for the, uhm, that covers it for the brand info tab if you have any questions on what these are mean or need help with anything, shoot us an email, support at getroster com and in the meantime, have a great day \[04 55] thanks step by step instructions access brand settings click on your brand logo and name in the lower section of the left hand navigation click on brand settings in the flyout menu to open the brand settings modal review and understand the brand info tab brand name the brand name is used in both the brand portal , ambassador portal and ambassador emails to help team members and ambassadors visually recognize for which brand they are in the context of brand logo the brand logo is used in the same was as the brand name to help team members and ambassadors visually identify which brand they are logged into social reach this read only setting indicates which social reach method is used to calculate the social reach of your ambassadors posts as of january 30, 2025, all roster brands are using enhanced social reach , which uses social posts’ actual reach when provided by the social networks' apis, or defaults to 15% of the posters’ follower count when not provided by the networks' apis brand currency default currency is united states dollar contact roster support if you need to change it roster will display order and referral currency in the brand's default currency, even if the brand's store uses sends orders to roster in a currency other than the brand's default currency within roster brand handle this is a read only field displayed in ambassador smart links and magic links for example, in rstr co/brandhandle in smart links and roster link/brandhandle in magic links view examples of brand handle usage to see how the brand handle appears within smart links , navigate to an ambassador's contact detail page and see their referral link brand handle appears in the referral link format rstr co/{brandhandle}/{ambassadorreferralid} review email magic links sent to ambassadors brand handle is incorporated like roster link/{brandhandle} followed by a unique code magic code that identifies and logs in the ambassador check brand identity in ambassador login view in the ambassador portal the brand logo is visible in the portal header for ambassadors associated with multiple brands, the brand switcher displays your brand name verify brand elements in communications look for the brand name and brand logo in the email footers sent to ambassadors need help? if you need any additional assistance with with your roster account, feel free to contact our support team at support\@getroster com mailto\ support\@getroster com we're here to help!