Add product limit overrides
3 min
Adding product limit overrides in Roster allows you to customize the selection limit for different groups of ambassadors, giving you more control and flexibility over your ambassador programs. This feature works similarly to commission overrides, using contact tags to adjust selection limits for products within campaigns or milestones. You can set a higher or lower selection limit for certain ambassadors and create various tiers such as VIP, Top Earners, etc., each with its unique override, enhancing management of your ambassador budget and rewards.
Step-by-step instructions
Add or edit an existing product reward
- Navigate to Campaigns or Milestones in the left-hand navigation menu.
- Select the campaign or milestone where the product reward is configured.
- Click Edit to modify the campaign or milestone.
- Scroll down to the Rewards section and locate the existing product reward.
- Click Edit Reward to open the reward builder.
Add a product limit override
- Open the product group for which you want to enable multi-selection.
- Expand the Limit override section.
- Click Add an override to reveal a new row with two fields:
- Contact tag: Specify the tag for contacts eligible for the override.
- Limit: Specify the override limit (e.g., increase from $100 to $200 for VIP ambassadors).
- Click Save to confirm the override.
Add additional overrides
- If needed, add more overrides (e.g., create a Top Earners with a $400 limit) by repeating the previous step for each new tag and limit combination.
- Click Save to confirm each additional override.
(Optional) Test the new limit settings
- Navigate to the Campaign rewards tab.
- Filter rewards by Not redeemed.
- Select an ambassador to see their reward redemption options.
- Confirm the ambassador's tag is properly assigned in the brand portal.
- Example: Make sure the VIP tag is applied to the ambassador profile.
- Simulate ambassador login and navigate to the reward section.
- Click Redeem and verify the updated product limit in the shopping cart.
Need help?
If you need any additional assistance with with your Roster account, feel free to contact our support team at [email protected]. We're here to help!