Discount FAQs

what is the difference between discount rules and discount codes? discount rules and discount codes serve distinct purposes within roster discount rules these act as both a template and container for managing discount codes in roster they define the specific discount a customer will receive (e g , 20% off) and determine how codes within the rule should behave discount rules can be categorized into three types shareable, leakproof, or reward, which define how the discounts are applied and which orders are attributed to ambassadors as referrals discount codes these are the actual codes used by customers to receive a discount at checkout each code belongs to a discount rule and inherits the parent discount rule's settings codes can be used as tools for driving referrals or offering personal discounts to ambassadors what are the types of discount rules available in roster? roster offers three types of discount rules shareable discount rules docid\ htkg19i6ld2vqk0vkqonu , leakproof discount rules docid\ xwzlihkwgcivbpijw9uq1 , and reward discount rules docid\ eyw9wrpfzi tg4h34tb6d each type is specifically designed for different use cases such as generating referrals or providing personal ambassador rewards how do shareable discount rules work in roster? shareable discount rules allow ambassadors to share discount codes with their audience to generate referrals these codes, when used, are attributed back to the ambassadors as referred orders what is a reward discount rule in roster? a reward discount rule is a personalized discount intended for ambassadors' personal use orders made with reward discount rules are always attributed as personal orders, even if shared with others how are leakproof discount rules applied? leakproof discount rules provide a secure way to offer discounts through smart links by generating single use codes these codes ensure controlled distribution and manage usage can discount codes be customized for specific customer groups in shopify? yes, you can customize discount codes in shopify to apply to specific customer groups this can be done by setting eligibility criteria such as targeting first time buyers how do i monitor the performance of my discount codes? roster provides reporting tools allowing you to monitor the usage of each code and assess the impact of discounts on driving referrals and revenue can i import existing discount codes into roster? yes, you can import both assigned and unassigned discount codes into roster this is useful for migrating to roster from another platform or managing codes manually without shopify how can i create a new shareable discount rule? to create a new shareable discount rule, navigate to the "referrals" tab under program settings, add a new shareable code, set discount details, and save this rule will act as a container for specific ambassador codes what steps should i follow for managing discount codes in shopify? you can access and adjust your discount codes, such as discount type, discount amount, and product/collection eligibility, in directly in roster for advanced discount code customization, you can click "view in shopify" for any shopify linked discount rule and modify the top level discount code right within shopify admin for further inquiries about setting up and managing discounts, please contact us at support\@getroster com mailto\ support\@getroster com