How to Redeem Your Commission Payment from your brand via Roster
If the brand you are working with as an ambassador uses Roster's payment feature, you’ll receive your commission payments through Roster. Here’s a quick guide to help you navigate the payment process, which includes redeeming your payment through a payment provider called Dots.
Step 1: Look for Your Commission Payment Email
When your commission payment is ready, you will receive an email from Roster ([email protected]) with the subject:
Your [Brand Name] Commission Payment
This email will have a payment link that you need to click to access your payment. The email might look like this:
- Click the "Access your Payment" button or the link in the email to start the redemption process.
Step 2: Confirm Your Information on the Dots Payment Portal
After clicking the link, you’ll be redirected to the Dots website (e.g., my.dots.dev). On this page:
- Confirm your phone number and name if prompted.
- This is necessary for security purposes to ensure the payment is going to the right person.
Step 3: Choose Your Payment Method
Once your information is confirmed, you’ll see options to redeem your payment. You can select from a variety of payment methods, including:
- Enter the amount you wish to withdraw if a specific field appears (e.g., $1.00 as shown in the example).
- Select your preferred payment method and follow any additional prompts.
Step 4: Receive Confirmation of Your Payment
Once you complete the payment selection, your funds should arrive within 5-10 minutes (times may vary depending on the chosen method). It may appears as coming from Divisible, Inc.
Example of a Venmo notification
Example of a PayPal email
You will also receive an email from Dots confirming that your payment has been sent to your chosen account or app. This email will look like this:
Need Help?
If you encounter any issues during this process, please contact Roster Support at [email protected].