---
title: Social feed overview
slug: social-feed-overview
description: The social feeds tab in Roster's Brand Portal is a powerful tool that allows you to view and manage all the content your ambassadors have posted mentioning.
createdAt: 2024-12-11T22:26:38.686Z
---

The social feeds tab in Roster's Brand Portal is a powerful tool that allows you to view and manage all the content your ambassadors have posted mentioning your brand. This feature consolidates posts from various social media platforms such as Instagram, Facebook, TikTok, and X, enabling you to access, analyze, and repurpose content efficiently. By ensuring your ambassadors have connected their social accounts, you can accurately track and display their posts, gaining insights into engagement metrics like EMV (Earned Media Value), comments, and views.

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## Step-by-step instructions

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### Navigate to the social feeds tab

1. Go to the left-hand side of your screen in the Brand Portal.
2. Click on `Social Feed`.
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### Review ambassador posts

1. View all content your ambassadors have posted and mentioned your brand in.
2. Ensure ambassadors have connected their social accounts for accurate post tracking. Supported platforms include Instagram, Facebook, TikTok, and X.
3. Instagram posts and reels that mention your brand can be pulled even if ambassadors social profiles aren't connected in Roster.
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### Understand social feed cards

1. View posts broken up into social feed cards.
2. Check details such as:
   - Which ambassador posted.
   - The network used for posting.
   - The program they are in.
   - How long ago the post was made.
3. Analyze engagement metrics:
   - EMV received.
   - Number of comments and views.
4. Click on a post to view the full content (e.g., full Instagram story or TikTok video).
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### Manage posts within the social feed

1. Use options within the social feed card to:
   - `Favorite`, `Archive`, or `Download` a post.
     - Favorited posts will move to a specific tab for easier organization.
     - Archived posts are stored separately.
     - Downloaded posts are saved to your desktop without markings for easy repurposing.
2. Perform bulk actions:
   - Select multiple posts.
   - Click `Actions` > `Download` to save selected posts.
   - Use `Select All` for bulk downloading all visible posts.
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### Apply filters for targeted content

1. Filter posts by program to view only specific ambassador content.
2. Use the `Full Social Listening` add-on to see posts from non-program users mentioning your brand.
   - Identify potential recruits who have already engaged with your brand.
3. Filter by social network:
   - View posts from Facebook, Instagram, X, or TikTok.
4. Filter by date range:
   - View posts from the last month or a specified time period.
5. Filter by engagement:
   - See posts with the most engagement within a selected timeframe.
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### Additional options and support

1. Consider the `Full Social Listening` add-on for broader engagement tracking.
2. Reach out to your CSM for any additional questions or interest in add-ons.
3. For any support needs, contact support at GetRostered.com.
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## Need help?

If you need any additional assistance with with your Roster account, feel free to contact our support team at **[support@getroster.com](mailto\:support@getroster.com)**. We're here to help!