---
title: Manage action submissions
slug: manage-action-submissions
description: Review, approve, and manage ambassador action submissions in Roster, whether from an email notification or manually, to keep your program moving.
docTags: 
createdAt: 2024-12-04T19:12:06.765Z
---

This article provides a step-by-step guide on how to review and manage action submissions in Roster. Whether you received an email notification about pending approvals or need to check submissions manually, this guide will walk you through approving or rejecting ambassador actions.Step-by-step instructions

***

## Step-by-step instructions

::::WorkflowBlock
:::WorkflowBlockItem
### Navigate to the actions tab

1. Click on the `Actions` tab in the Roster dashboard.
2. Locate the `Needs Approval` column to identify actions that require review.
:::

:::WorkflowBlockItem
### Review pending submissions

1. Click on an action title to open the action dashboard.
2. Preview the submitted content to ensure it meets action requirements.
3. Download images or media files if necessary for further review.
:::

:::WorkflowBlockItem
### Approve or reject submissions

1. Click `Approve` to approve the submission and award points immediately.
2. Click `Reject` to decline the submission.
   - Select a rejection reason from the provided list or if your reason isn't listed choose `Other`.
   - Provide additional feedback to the ambassador if needed.
   - Notify the ambassador via email if applicable.
:::

:::WorkflowBlockItem
### Use filters to manage submissions efficiently

1. Toggle the `Needs Approval` filter to only display pending submissions.
2. Use the `Participants` filter to search for a specific ambassador’s submission.
3. Filter by date range (e.g., all time, last 30 days, this month, last month) to narrow down results.
:::

:::WorkflowBlockItem
### Bulk approve or reject submissions

1. Select multiple submissions using the checkboxes.
2. Click `Approve All` to approve them in bulk.
3. Click `Reject All` to decline them in bulk (be sure to provide rejection reasons as needed).
:::
::::

## Important considerations

- Once an action is approved or rejected, it cannot be undone.
- Rejected submissions allow ambassadors to correct and resubmit their content.
- Approved submissions immediately award points to ambassadors.

## Need help?

If you have any questions, please contact [support@getroster.com](mailto\:support@getroster.com) or reach out to your Customer Success Manager.