---
title: Log in as an ambassador
slug: log-in-as-an-ambassador
description: The Ambassador Portal on Roster provides a comprehensive view for ambassadors to manage their activities, track progress, and access rewards.
docTags: 
createdAt: 2024-12-06T23:02:10.549Z
---

The Ambassador Portal on Roster provides a comprehensive view for ambassadors to manage their activities, track progress, and access rewards. This guide will help you navigate the portal effectively and understand its key features.

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## Step-by-step instructions

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### Log in as an ambassador

To access the Ambassador Portal:

1. Confirm you have team admin access. If you do not:
   - Contact the head of your Roster account or a Customer Success Manager (CSM) to update your access.
2. Search for the ambassador’s name in the contact list.
3. Click on the ambassador’s name to open their contact drawer.
4. Click the three-dot menu ("snowman stack") in the top right corner.
5. Select **Log in as contact** to enter their portal.
   - Note: The portal opens in a mobile view by default.
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:::WorkflowBlockItem
### Navigate the portal interface

Once inside the Ambassador Portal:

1. **Home:**
   - Check the ambassador’s profile completion percentage (e.g., social connections, shipping details).
   - View milestone progress, claim prizes, and review point history.
2. **Referrals:**
   - Copy the primary referral link or shareable code.
   - Set up shareable codes for Shopify, if applicable.
   - View referral stats and graphs by selecting **See All** and adjusting date ranges.
3. **Campaigns:**
   - Browse available, scheduled, or completed campaigns.
   - Join campaigns by clicking **Join Now** or indicate non-interest.
4. **Actions:**
   - Review available actions and track completed ones.
5. **Rewards:**
   - View pending, awarded, and redeemed rewards, including discount codes or products.
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### Access additional settings and features

Use the top right menu options for more functionalities:

1. **Account settings:**
   - Update payment information, email notifications, and privacy settings.
   - Access support resources.
2. **Community feed:**
   - Post updates, filter by activity or channels, and engage with the community.
3. **Edit profile:**
   - Update profile details anytime using the pencil icon.
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## Need help?

Don’t hesitate to reach out to [support@getroster.com](mailto\:support@getroster.com) if you have questions or need additional assistance navigating the Ambassador Portal.