---
title: Community channels
slug: community-channels
description: Channels in Roster’s Community make it easy to keep conversations organized and engaging. Covers step-by-step instructions, create a new channel, and more.
docTags: 
createdAt: 2024-12-04T18:18:14.344Z
---

Channels in Roster’s Community make it easy to keep conversations organized and engaging. You can create channels for specific topics like product launches, ambassador updates, or general discussions—whatever makes sense for your program. This keeps everything in one place, so your ambassadors and team can connect, share, and stay on the same page. It’s a great way to keep communication clear, focused, and aligned with your goals while making the ambassador experience even better!

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## Step-by-step instructions

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### Create a new channel

1. Navigate to the `Channels` tab within the Community Feature.
2. Click on `New Channel`.
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### Set up the channel details

1. Enter a name for the channel (e.g., Product Update).
2. Provide a description for the channel, such as "Check out the latest updates."
3. Choose an icon or upload your own image for representation.
4. Select a background color or enter the brand color code.
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### Set posting permissions

1. Decide who can post in the channel:
   - Select `Team Members` if only team members can post, allowing ambassadors to like and comment.
   - Select `Team Members and Participants` to enable ambassadors to create posts.
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### Manage channel participants

1. Open the `Channel Participant` tab.
2. Add participants either by entire programs or individual selection.
3. Use `Auto Add` for programs or manually select individuals.
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### Activate the channel

1. Once the setup is complete, click on `Active` to enable the channel for participants.
2. Note that activation allows participants to view the channel without sending a notification.
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### Review and edit channels

1. Access your list of channels to view:
   - Activity status
   - Participant details
   - Total posts and comments
   - Latest activity
2. Edit existing channels or create new ones as needed.
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## Need help?

If you need any additional assistance with with your Roster account, feel free to contact our support team at [support@getroster.com](mailto\:support@getroster.com). We're here to help!