---
title: Clear browser cache
slug: clear-browser-cache
description: Keeping your browser clean can help resolve issues with loading, logging in, or using features of our app in Roster.
docTags: 
createdAt: 2025-05-12T19:45:06.634Z
---

Keeping your browser clean can help resolve issues with loading, logging in, or using features of our app. Below are step-by-step instructions for clearing your **cache**, **cookies**, and **local storage** in **Google Chrome** and **Safari** on desktop.

***

## Google Chrome (Desktop)

### Step 1: Clear Cache 

1. Open Chrome.
2. Navigate to the Roster site (or any site you want to refresh).
3. Open **DevTools** by pressing `Cmd + Option + I` (Mac) or `Ctrl + Shift + I` (Windows).
4. Right-click the **refresh button** (⟳) next to the address bar.
5. Select **Empty Cache and Hard Reload** from the dropdown.

:::BlockQuote
This method avoids clearing all browsing data and is safer if you want to keep your other site data.
:::

### Step 2: Clear Cookies and Local Storage

1. While on the Roster site:
2. Right-click anywhere on the page and select **Inspect**.
3. Click the **Application** tab.
4. In the left sidebar, expand **Storage**:
   - Click **Cookies** > select the site and right-click to **Clear**.
   - Click **Local Storage** > select the site and right-click to **Clear**.
5. You can also click **Clear site data** under the Storage section to remove everything (including IndexedDB, service workers, etc.).

***

## Safari (macOS)

### Step 1: Clear Cache and Cookies

1. Open Safari.
2. In the top menu, go to **Safari** > **Settings** (or **Preferences**).
3. Click the **Privacy** tab.
4. Click **Manage Website Data...**
5. In the pop-up, search for `app.getroster.com`) or click **Remove All** to clear all sites.
6. Click **Remove Now**.

### Step 2: Enable the Develop Menu (if not already enabled)

1. Go to **Safari** > **Settings** > **Advanced**.
2. Check **"Show Develop menu in menu bar"** at the bottom.

### Step 3: Clear Local Storage

1. Open the site in Safari.
2. Click **Develop** in the top menu bar.
3. Choose **Show Web Inspector**.
4. Go to the **Storage** tab.
5. Under **Local Storage**, right-click the site and choose **Delete All** or delete specific items manually.

***

:::BlockQuote
After clearing cache, cookies, and local storage, refresh the page and log in again to continue using the app.
:::

If you still run into issues, feel free to reach out to our support team!