---
title: How to Redeem Your Commission Payment from your brand via Roster
slug: ambassadors/how-to-redeem-your-commission-payment-from-your-brand-via-roster
docTags: 
createdAt: 2026-10-21T22:28:59.835Z
---

If the brand you are working with as an ambassador uses Roster's payment feature, you’ll receive your commission payments through Roster. Here’s a quick guide to help you navigate the payment process, which includes redeeming your payment through a payment provider called **Dots**.

## Step 1: Look for Your Commission Payment Email

When your commission payment is ready, you will receive an email from **Roster** ([payments@getroster.com](mailto\:payments@getroster.com)) with the subject:

**Your \[Brand Name] Commission Payment**

This email will have a payment link that you need to click to access your payment. The email might look like this:

::Image[]{src="https://api.archbee.com/api/optimize/mmAK_JBzN5YWZNnNvmD7r/RxWDHEwEdwnqOAZEbjn2k_rai-038.png" size="200" isUploading="false" initialPath="rai-038.png" githubPath="Referrals and payments/rai-038.png" width="2948" height="2924" showCaption="false"}

- **Click** the "Access your Payment" button or the link in the email to start the redemption process.

## Step 2: Confirm Your Information on the Dots Payment Portal

After clicking the link, you’ll be redirected to the **Dots** website (e.g., `my.dots.dev`). On this page:

1. **Confirm your phone number** and **name** if prompted.
2. This is necessary for security purposes to ensure the payment is going to the right person.

::Image[]{src="https://api.archbee.com/api/optimize/mmAK_JBzN5YWZNnNvmD7r/Ojd5MUV7CWbPZEsyCioUZ_rai-039.png" size="183" isUploading="false" initialPath="rai-039.png" githubPath="Referrals and payments/rai-039.png" width="1828" height="3900" showCaption="false"}

## Step 3: Choose Your Payment Method

Once your information is confirmed, you’ll see options to redeem your payment. You can select from a variety of payment methods, including:

1. **Enter the amount** you wish to withdraw if a specific field appears (e.g., $1.00 as shown in the example).
2. **Select** your preferred payment method and follow any additional prompts.

::Image[]{src="https://api.archbee.com/api/optimize/mmAK_JBzN5YWZNnNvmD7r/N61F5pnC2tpJmto7R_4Dc_rai-040.png" size="183" isUploading="false" initialPath="rai-040.png" githubPath="Referrals and payments/rai-040.png" width="1828" height="3900" showCaption="false"}

## Step 4: Receive Confirmation of Your Payment

Once you complete the payment selection, your funds should arrive within **5-10 minutes** (times may vary depending on the chosen method). It may appears as coming from Divisible, Inc.

::Image[]{src="https://api.archbee.com/api/optimize/mmAK_JBzN5YWZNnNvmD7r/5hrya1HX3kKrJ0_2vIPlC_rai-041.png" size="120" isUploading="false" initialPath="rai-041.png" githubPath="Referrals and payments/rai-041.png" width="1197" height="465" showCaption="false"}

*Example of a Venmo notification*

::Image[]{src="https://api.archbee.com/api/optimize/mmAK_JBzN5YWZNnNvmD7r/BTAuEta-baqxSv_MibHZ8_rai-042.png" size="183" isUploading="false" initialPath="rai-042.png" githubPath="Referrals and payments/rai-042.png" width="1828" height="3904" showCaption="false"}

*Example of a PayPal email*

You will also receive an email from **Dots** confirming that your payment has been sent to your chosen account or app. This email will look like this:

::Image[]{src="https://api.archbee.com/api/optimize/mmAK_JBzN5YWZNnNvmD7r/bQ_9Fxo6Y9vprx0Rggw7o_rai-043.png" size="200" isUploading="false" initialPath="rai-043.png" githubPath="Referrals and payments/rai-043.png" width="2984" height="2236" showCaption="false"}

***

## Need Help?

If you encounter any issues during this process, please contact Roster Support at [support@getroster.com](mailto\:support@getroster.com).