---
title: Add product limit overrides
slug: add-product-limit-overrides
description: Adding product limit overrides in Roster allows you to customize the selection limit for different groups of ambassadors, giving you more control and.
docTags: 
createdAt: 2025-10-02T16:33:21.540Z
---

Adding product limit overrides in Roster allows you to customize the selection limit for different groups of ambassadors, giving you more control and flexibility over your ambassador programs. This feature works similarly to commission overrides, using contact tags to adjust selection limits for products within campaigns or milestones. You can set a higher or lower selection limit for certain ambassadors and create various tiers such as VIP, Top Earners, etc., each with its unique override, enhancing management of your ambassador budget and rewards.

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## Step-by-step instructions

::::WorkflowBlock
:::WorkflowBlockItem
### Add or edit an existing product reward

1. Navigate to `Campaigns` or `Milestones` in the left-hand navigation menu.
2. Select the campaign or milestone where the product reward is configured.
3. Click `Edit` to modify the campaign or milestone.
4. Scroll down to the `Rewards` section and locate the existing product reward.
5. Click `Edit Reward` to open the reward builder.
:::

:::WorkflowBlockItem
### Add a product limit override

1. Open the product group for which you want to enable multi-selection.
2. Expand the `Limit override` section.
3. Click `Add an override` to reveal a new row with two fields:
   - `Contact tag`: Specify the tag for contacts eligible for the override.
   - `Limit`: Specify the override limit (e.g., increase from $100 to $200 for VIP ambassadors).
4. Click `Save` to confirm the override.
:::

:::WorkflowBlockItem
### Add additional overrides

- If needed, add more overrides (e.g., create a `Top Earners` with a $400 limit) by repeating the previous step for each new tag and limit combination.
- Click `Save` to confirm each additional override.
:::

:::WorkflowBlockItem
### (Optional) Test the new limit settings

1. Navigate to the `Campaign rewards` tab.
2. Filter rewards by `Not redeemed`.
3. Select an ambassador to see their reward redemption options.
4. Confirm the ambassador's tag is properly assigned in the brand portal.
   - Example: Make sure the VIP tag is applied to the ambassador profile.
5. Simulate ambassador login and navigate to the reward section.
6. Click `Redeem` and verify the updated product limit in the shopping cart.
:::
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## Need help?

If you need any additional assistance with with your Roster account, feel free to contact our support team at [support@getroster.com](mailto\:support@getroster.com). We're here to help!